Retail therapy was my way of splurging and back in the day, I did. I once read a story about how Jackie Kennedy, when she found something she liked, would buy five of them in different colors. Since I worked across the street from Bloomingdale’s at the time, I walked in and bought five hats (remember hats?) and kept them in my office. I wore a different one going home every week or so and my husband either never noticed or wisely said nothing.
Now, though, retail therapy means after even the most mundane shopping trip I need to lie down in a dark room and talk to a professional, because it’s a completely different experience.
True Crime in the Snack Aisle
Within the past month, while waiting to pay near the register at a national convenience/drug store in my neighborhood, a disheveled, crazy guy ran in, pushed three store displays over, dodged the burly store helper, and ran out with bags of cookies. My first instinct was to run and hide in the shampoo aisle (because this guy looked like haircare was the least of his concerns) because who knows if he would try that on a customer next.
Time for a change
I’ve also encountered several young people who literally don’t know how to make change. They actually groan when I hand them cash instead of a card. They pull out their phones and use the calculator or ask a fellow employee for help.
I feel kind of bad for them, because they missed out on a childhood rite of passage – shopping by themselves. That was such a thrill for me. I could barely reach the wooden candy stand that John on Third Street used for the nickel and dime sweets, over the storage bin for bread and rolls…but I felt so grown up when I handed him a dime for a silver foil wrapped Crunch bar or Devil Dog, and counted my five pennies in change before I left the store. It’s not the same handing a credit card or waving a phone over a terminal.
Where?
Yesterday I encountered a young lady who kept telling me that I should take the item without a price tag over to the scanner to get a price check, even though the damn thing was held in place with an unbreakable and immovable plastic lock.
Add to this mix the inevitable line cutters, toothpaste locked behind plastic doors, panhandlers waiting outside, out of stock items on the regular and items on store shelves that clearly have been opened by someone hoping to sample the goods for free….and well, who wouldn’t need therapy after a shopping trip?
And don’t get me started about the wide variety between the picture of the item on the website and what actually appears when it’s delivered.
YOUR TURN
But that’s me. How have shopping trips changed for you – and what made you want to talk to a therapist?

Virge Randall is Senior Planet’s Managing Editor. She is also a freelance culture reporter who seeks out hidden gems and unsung (or undersung) treasures for Straus Newspapers; she writes frequently on Old School New York City and performs at open mic readings throughout New York City. Send Open Thread suggestions to editor@seniorplanet.org.

COMMENTS
14 responses to “Open Thread: Retail Therapy”
I joined Senior Planet just so I could read great comments on various issues. I haven’t actually enjoyed shopping in many years, so when stores started having parking lot “pick up” available, I jumped right in. That means that I go into an actual store only about once or twice a month. Since I’m not in a hurry, I’m able to have nice little chit chat conversations with other customers. My biggest gripe is heavy plastic packaging. I use a little hand saw to get them open.
Sally, thanks for the wonderful compliment! You made my day!
Hope the Open Threads continue to offer you insight, community, and a few chuckles.
I don’t like it when I’m in the car, ready to leave, and there’s a car waiting for my spot, AND BLOCKING ME FROM LEAVING THE SPACE. Use some common sense, folks!!
I don’t usually mind shopping. But I say that you have to be in the right mindset for some stores. The large, crowded ones. People can be rude but I live in an area with a LOT of seniors. Including myself. And sometimes when we are looking for something we go off into our own little worlds. Not rude on purpose, just clueless. My major pet peeve is people not putting things back where they belong. Especially in the grocery store! Give it to the cashier, they will get it put away!
I have resorted to ordering whatever I can online. Tired of going to several different stores looking for an item along with fewer & fewer stores that meet my needs. Especially fed up with people using their phones, blocking aisles, talking loud, not moving out of anyone’s way.
And, top pet peeve: people who can’t shop without using pot. They actually stink & in some parking lots (Walmart), you can get high off of all the fumes. I end up going out of my way to a store in a nearby town.
Agree 100%!! I find it less, shopping small businesses.
BTW, I’ve endured that odor outside a cancer hospital at 9am!
I am 75 yrs. old and don’t enjoy shopping that much anymore. Years ago when my daughters were in high school I started the tradition of just giving them money and they love to do their own shopping. Solves a lot of problems-guessing what they want, having to find exactly what they want if they make a list, and then no problem with having to return unwanted gifts or gift cards they won’t use. Life is too short to worry about all the crazy things that happen, just laugh about it instead.
My pet peeve is the people who stare at their phone when walking & give you a dirty look because we didn’t watch where they were going and almost bang into you. Another one is when people are having a conversation on their cell phone in the middle of an aisle & everybody needs to hear everything. They don’t move out of the way, or lower their voices. There’s no awareness of others.
My pet peeve about shopping is how products are sealed tight enough to survive a disaster or travel to outer space. I frequently have to attack the packaging with various tools and often take the item BACK TO THE STORE. There I explain I cannot open it and am met with a lot of attitude. Needless to say when the store employee also cannot open it, I’m vindicated. The inconvenience of going through this is not outweighed by the brief thrill of being proven right.
EXACTLY! Everything is heavily fortified like Fort Knox. I assume they’re trying to make everything tamper-proof but they don’t consider how hard it is for people with arthritis to open their products. I won’t buy certain products now if I know they are hard to open. Especially anything encased in that darn plastic that takes a circular saw to open!
Agree with every word. Not to mention people snacking freely on fruit in the produce aisle, not scanning all items during self-checkout, and grocery store personnel who have no clue where items are located. Just yesterday, I spent nearly 30 minutes going to two employees, being sent to three different aisles, then to Customer Service to ask where they keep Three Bean Salad! I don’t partake, but my DH does, and he badly wanted it.
And no price tags on retail items! How to know if price made up?
When no prices are posted, your store may be using “dynamic pricing” where they charge different prices depending on your shopping record, current demand levels, etc. I would bring the item to the cashier and, before inserting a loyalty card, ask for a price scan.
I feel the same way and I was in the retail real estate shopping center business…but today not only can’t folks make change they just don’t care anymore about customer service, for them they are just taking our money for the purchase of whatever, that’s if it’s in stock….very sad!
I don’t go traipsing through stores anymore.
Because I am light sensitive I always wear a large hat and dark sunglasses. That makes me to store personnel an automatic potential criminal, and I get followed around the store. They don’t even try to hide it. I’ve had to report a few store workers for harassment.
When I do shop in a store IRL I have to learn how to use new ways of paying. It changes constantly. I learned how to swipe a card, now I have to learn how and what to tap.
Sign Up for Newsletters
There’s always a lot going on in the Senior Planet universe. Get our newsletters to make sure you never miss a thing!
Sign Up Now
Join Senior Planet Community
Senior Planet Community is our social media platform designed specifically for older adult users. Engage in thought-provoking discussions, make new friends, and share resources all on a safe and ad-free platform.
Join the Conversation Today
Upcoming Online Classes
Calendar of Events
Start your week off right with a preview of the week's upcoming programs and a guided meditation session!
Start your day with a short morning stretch!
Registration required.
Where can you find cute pets, news, how-to videos, and more? YouTube, of course! Join us for an intro to YouTube.
Learn how the Nextdoor app can help you connect to neighbors and stay in the know in your neighborhood.
Get your heart pumping during this fun, high-energy workout!
This program is cancelled.
Start your day with a short morning stretch!
Like to know what's happening? Come learn about X (formerly Twitter)!
Ready to get your business noticed online? From SEO to five-star reviews, discover practical strategies to put your business on the digital map!
Follow various cues to develop body alignment and breath awareness.
Start your day with a short morning stretch!
Learn about platforms that make website building a breeze!
Are you paying for TV channels you don't watch? Learn why people are "cutting the cord" and using streaming services instead!
Learn what Podcasts are and where to find them!
Make money while decluttering with online marketplaces!
Start your week off right with a preview of the week's upcoming programs and a guided meditation session!
Start your day with a short morning stretch!
Registration required.
Ready to ditch the filling cabinet and store your documents virtually? Join this lecture on Digital Vaults to learn how!
Tired of juggling paperwork, deadlines, and day-to-day chaos? Discover the user-friendly software tools that can bring clarity, control, and peace of mind to your business.
Make money while decluttering with online marketplaces!
Activate the joints and muscles and increase mental focus during this exercise class.
Start your day with a short morning stretch!
Tour world famous museums from the comfort of your home!
Registration required.
Come learn about QR codes, augmented reality apps, and more!
Want to use AI on your phone? Come explore Google Gemini’s mobile features, from drafting messages to managing privacy.
Start your day with a short morning stretch!
Will your digital content and social media pages live on forever? Come learn about your digital legacy options!
Join Senior Planet and our tour guides from Discover Live for a virtual visit to Croatia!
Can you photoshop that? Come learn the possibilities with photo editing tools!
Get your heart pumping during this fun, high-energy workout!
Activate the joints and muscles to become limber and increase balance during this exercise class.
Start your day with a short morning stretch!
Concerned about viruses and malware? Attend this lecture to learn how to keep your device safe!
Don't want to pay for software? Learn how Google's free tools have you covered.
Curious about your family's history? Fill in the gaps using digital genealogy resources!
Start your day with a short morning stretch!
Be your own DJ with help from Spotify.
¡Venga a chatear con ChatGPT y aprenda sobre IA!
Relax your mind and strengthen your body with this gentle exercise class.
Learn how to stay safe while you surf the web!
Join this session for a fun workout that will boost your strength, flexibility, and mobility!
Need a vacation? Learn about popular websites and apps for booking vacation rentals.
Be your own travel agent with help from these online travel sites!
Leave the dictionary at home and start using digital tools that can translate on the go.
Start your week off right with a preview of the week's upcoming programs and a guided meditation session!
Start your day with a short morning stretch!
Learn tips and tricks to using your smartphone while staying safe!
Registration required.
A simple plan is better than no plan! Get to know a few free and low-cost resources that make it simple to plan your estate.
Interested in taking your cash only business into the digital age? Learn what digital payments are and how to choose among them in this lecture!
Activate the joints and muscles and increase mental focus during this exercise class.
Start your day with a short morning stretch!
Learn about platforms that make website building a breeze!
Don't want to go out? Learn about some popular apps to get food delivered to your front door.
Registration required.
Curious about AI? Come learn the basics, including how it works and considerations to keep in mind.
Start your day with a short morning stretch!
Don't overpay for internet. Learn about programs offering low-cost home internet that can help save you money.
Registration required.
Where can you find cute pets, news, how-to videos, and more? YouTube, of course! Join us for an intro to YouTube.
Learn what Podcasts are and where to find them!
Get your heart pumping during this fun, high-energy workout!
Activate the joints and muscles to become limber and increase balance during this exercise class.
Start your day with a short morning stretch!
Registration required.
Are you scam savvy? Come to this lecture to learn about fraud and scams and how to protect yourself against them.
Explore ways that tech can help you save money and manage your finances!
Learn how the Nextdoor app can help you connect to neighbors and stay in the know in your neighborhood.
Start your day with a short morning stretch!
See who you are talking to with video chat apps!
Aprenda cómo aprovechar al máximo ChatGPT y otros software de IA.
Relax your mind and strengthen your body with this gentle exercise class.
Registration required.
Goodbye floppy discs and USB drives! Learn about cloud storage options that save your files remotely.
Activate the joints and muscles and increase mental focus during this exercise class.
Start your day with a short morning stretch!
Registration required.
Make money while decluttering with online marketplaces!
Discover what you can do with online and mobile banking!
Learn how to make the most out of ChatGPT and other AI software.
Start your day with a short morning stretch!
No car? No problem! Use these apps to help you get around!
Who are Alexa and Siri? Come to this lecture to find out!
Will your digital content and social media pages live on forever? Come learn about your digital legacy options!
Get your heart pumping during this fun, high-energy workout!
Activate the joints and muscles to become limber and increase balance during this exercise class.
Start your day with a short morning stretch!
Say cheese! Learn more about your smartphone's camera.
Registration required.
Faster is not always better! Come learn about home internet options so you only pay for what you need.
Still paying for texting? Use these free apps instead.
Start your day with a short morning stretch!
¡Todo el mundo habla de IA! Asista a esta clase para ver cómo la IA es parte de la vida cotidiana.
Learn how to stay safe while you surf the web!
Join this session to turn your business idea into reality and learn about planning, research, and funding options.
Relax your mind and strengthen your body with this gentle exercise class.
Join this session for a fun workout that will boost your strength, flexibility, and mobility!
Learn how digital coupon tools can help you save money!
Can't find it in the store? Learn about shopping online!
You CAN leave home without your wallet! Learn about popular digital wallets and their many uses.
Start your week off right with a preview of the week's upcoming programs and a guided meditation session!
Start your day with a short morning stretch!
Registration required.
Concerned about privacy? Unsure about accepting cookies? Come learn about some essential privacy tips!
Interested in taking your cash only business into the digital age? Learn what digital payments are and how to choose among them in this lecture!
Get your heart pumping during this fun, high-energy workout!
Activate the joints and muscles and increase mental focus during this exercise class.
Start your day with a short morning stretch!
Ready to get your business noticed online? From SEO to five-star reviews, discover practical strategies to put your business on the digital map!
Goodbye floppy discs and USB drives! Learn about cloud storage options that save your files remotely.
Registration required.
Everyone is talking about AI! Come to this class to see how AI is part of everyday life.
Start your day with a short morning stretch!
Registration required.
Tired of resetting your password all the time? Join this lecture to discover password alternatives and different ways to manage your passwords.
Learn how the Nextdoor app can help you connect to neighbors and stay in the know in your neighborhood.
Get your heart pumping during this fun, high-energy workout!
Come learn about all that Senior Planet has to offer online!
Activate the joints and muscles to become limber and increase balance during this exercise class.
Start your day with a short morning stretch!
Goodbye Copper, Hello Fiber!
Registration required.
Overwhelmed by the choices of a new computer? We'll help you simplify so you can decide!
Are you paying for TV channels you don't watch? Learn why people are "cutting the cord" and using streaming services instead!
Start your day with a short morning stretch!
¿Podemos realmente creer lo que vemos? ¡Venga a esta clase para acostumbrarse a reconocer la IA!
Love the great outdoors? Come learn how smartphone apps can enhance your outdoor hobbies!
Relax your mind and strengthen your body with this gentle exercise class.
Registration required.
Learn how to use emojis, GIFs, and more to quickly say what you mean!
Will your digital content and social media pages live on forever? Come learn about your digital legacy options!
A simple plan is better than no plan! Get to know a few free and low-cost resources that make it simple to plan your estate.
Ready to ditch the filling cabinet and store your documents virtually? Join this lecture on Digital Vaults to learn how!
Good Morning, Senior Planet!
Morning Stretch
YouTube
Introduction to Nextdoor
Fit Fusion Workout
CANCELLED – Stronger Bones
Morning Stretch
Intro to X (formerly Twitter)
Getting Your Small Business Online
Chair Yoga
Morning Stretch
Website Builders at a Glance
Streaming & Smart TVs
Podcasts at a Glance
Intro to Selling Online
Good Morning, Senior Planet!
Morning Stretch
Digital Vaults
Essential Tech for Running Your Small Business
Intro to Selling Online
Stronger Bones
Morning Stretch
Virtual Museum Tours
Smartphone Camera Uses Beyond Photography
Using the Google Gemini App Demo
Morning Stretch
Digital Legacy at a Glance
Virtual Tour: Split, Croatia
Intro to Photo Editing Tools
Fit Fusion Workout
Balance/Strength
Morning Stretch
Anti-Virus & Malware Removal Programs At a Glance
Google Workspace
Digital Genealogy Tools
Morning Stretch
Spotify
Introducción a la IA
Taijiquan (Tai Chi)
Protecting Your Personal Info Online
Saturday Morning Boost: A Fun and Functional Workout
Introduction to Booking Vacation Stays Online
Online Travel Sites
Intro to Translation Tools
Good Morning, Senior Planet!
Morning Stretch
Safe & Savvy Smartphone Habits
Introduction to Estate Planning Resources & Tools
Digital Payments & Your Small Business
Stronger Bones
Morning Stretch
Website Builders at a Glance
Food Delivery Apps
Intro to AI
Morning Stretch
Affordable Home Internet
YouTube
Podcasts at a Glance
Fit Fusion Workout
Balance/Strength
Morning Stretch
Understanding Fraud & Scams
CANCELLED – Saving Money with Tech
Introduction to Nextdoor
Morning Stretch
CANCELLED – Video Chat
Introducción a chatear con IA
Taijiquan (Tai Chi)
Cloud Storage
Stronger Bones
Morning Stretch
Intro to Selling Online
Banking and Finance Apps at a Glance
Intro to Chatting with AI
Morning Stretch
Ridesharing Apps
Voice Assistants
Digital Legacy at a Glance
Fit Fusion Workout
Balance/Strength
Morning Stretch
Intro to Smartphone Photography
Understanding Internet Plans
Messaging Apps
Morning Stretch
Usos cotidianos de la IA
Protecting Your Personal Info Online
Turning a Business Idea Into Reality
Taijiquan (Tai Chi)
Saturday Morning Boost: A Fun and Functional Workout
Digital Coupon Tools
Online Shopping
Introduction to Digital Wallets
Good Morning, Senior Planet!
Morning Stretch
Intro to Managing Your Privacy
Digital Payments & Your Small Business
Fit Fusion Workout
Stronger Bones
Morning Stretch
Getting Your Small Business Online
Cloud Storage
Everyday Uses of AI
Morning Stretch
Passwords, Passkeys, and More
Introduction to Nextdoor
Fit Fusion Workout
Virtual Orientation to Senior Planet
Balance/Strength
Morning Stretch
Staying in Touch as Landlines Change
How to Choose a New Computer
Streaming & Smart TVs
Morning Stretch
¿Es eso IA?
Outdoor Adventure Apps
Taijiquan (Tai Chi)
Emojis, GIFs, and more!
Digital Legacy at a Glance
Introduction to Estate Planning Resources & Tools
Digital Vaults
Recent Articles
Recent Comments